I am a current college student who has just found a job posting for an office assistant, working for a weekly community newspaper. The job description includes: taking classifieds, processing payments, helping the sales staff and editor and other general office duties. I'm 20 and feel that I am capable of doing all of these things, except that I have no experience working in an office setting. I have had previous jobs, all in the customer service field. Three of them were in retail and one was in food service. I have knowledge in taking orders, both in the previous restaurant position I had and in a retail store (we made gift baskets). I was a cashier so I am used to taking payments and fulfilling cash/credit transactions. I have taken computer courses in high school and college and have pretty good knowledge of most computer programs. How do I highlight these abilities since in my resume? I'm having a hard time filling in the resume template I found because I have no "Professional Achievements," but I have many skills. Is it okay to take the "Professional Achievements" section out? Should I be using a functional resume style as opposed to a chronological one?
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Since you are entry level and still in school.... use a chronilogical resume listing your previous employers and experience regardless of what they are. This should be the emphasis. Start with objective, then experience, skills, education, etc... Create a separate page for your references that you can give your employers on request. Don't clutter your resume with addresses, names, and phone numbers. Include a brief description of your job duties for each employer. Skills section: List any computer software, operating systems, typing speed, cash handling, point of sale, office machines, etc... that you know how to use. Your retail and customer service experience will be beneficial in an office environment type job. A receptionist is a very good entry level position to obtain, especially for college students. Consider registering with a temp agency to gain some office experience as well if you have the time. Working for a call center might ad some valuable experience as well and they usually will hire students since many call center jobs are part-time and open 24/7. Hope this advice helps. Respectfully, Dale Smithey, Founder BigWorldJobs.com
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